JMONJI Shipping & Delivery Policy

At JMONJI, we are committed to providing our customers with a smooth and reliable shopping experience.

Processing Time

Orders are typically processed and prepared for shipment within 2–5 business days after the order is placed.

Shipping & Delivery

Once your order has been processed and shipped, delivery typically takes approximately 10–15 business days. Please note that delivery times may vary depending on the destination, shipping carrier, holidays, weather conditions, customs, or other circumstances beyond our control.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available. Please allow some time for tracking information to update after your order has been shipped.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery timeframe, please contact us so we can assist you. While JMONJI cannot guarantee delivery dates, we will do our best to help locate your order.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. JMONJI is not responsible for orders delivered to an incorrect address provided by the customer.

International Orders

International customers may be responsible for customs duties, taxes, or other fees associated with their order. These charges are not controlled by JMONJI and may vary depending on the destination country.

By placing an order with JMONJI, you acknowledge and agree to the terms of this Shipping & Delivery Policy.

Thank you for choosing JMONJI!